Read Before you book a flight

  • If the Pilot has to cancel due to wind and/or weather or technical reasons, your flight will be rescheduled to the next mutually convenient day. No flight, no charge.
  • If you cancel within one week, a cancellation charge of 25% of the total will be required-Your booking will be confirmed by submitting a credit card number as guarantee.
  • As safety is our highest priority, pregnant women and/or persons who have a medical condition which could be aggravated in the event of a hard landing, will not be able to fly.
  • You can pay by credit card or cash after flight.
  • If, at your scheduled time to fly, you are no-call, no-show, your credit card will charged in full.
 Passengers must telephone us the evening before the flight for final confirmation at the number (+39) 055 8077940 or email: flyitaly@gmail.com for any information do not esitate to contact us. Phone/Fax: (+39) 055 8077940 Mobile: (+39) 335 6233934.

 A few tips you need to know to enjoy your hot-air balloon flight:

  • Do ensure you are fit to fly, for example you would not be able to fly with heart problems, back problems, if you were pregnant etc. Please check with your Doctor & flight operator if you are uncertain if you should fly in a balloon
  • Children are allowed to fly over 7 years of age, or with parents written release of liability
  • Do wear layers of clothes it is often quite cool in the early mornings in the Tuscan countryside
  • Do wear flat and comfortable shoes (waterproof shoes are best as grass is often damp in the early mornings) and we may land in the middle of a huge field..
  • The Pilot is in charge of the aircraft, please follow his instructions and do listen to the passenger briefing which includes safety information and your landing position requirements
  • Do make sure you are on time – the balloon cannot wait for you!
  • Do telephone the balloon passenger’s hot line (+39) 055 8077940
    or mobile (+39) 335 6233934 to get up to date information prior to your flight
  • Passengers must telephone us the evening before the flight for final confirmation
  • Do remember that about 80% of all balloon flights end up with the basket lying on it’s side – this is perfectly normal
  • Do take a camera
  • Do remember that ballooning is proven to be the safest form of aviation and…

Have a great flight!

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